We're Hiring!

We can’t wait to meet you at your local, The Mont! 

The Mont is Claremont’s favourite place to meet for a good bistro meal, catch up with family or friends or a drop in for a drink. We have extensively renovated and look fantastic! Whether our guests are here for a beer after a long day of work, or in need of a morning coffee catchup with friends, our public bar and lounge spaces are the perfect place to gather.   

Open 8am-12pm every day (11pm on Sundays), our guests can pop in any time for drinks, nibbles, or for a flutter in our new gaming room. Or, stay the night at one of our comfy rooms only 20 minutes from the Hobart CBD. 

We offer a wonderful environment for our guests as well as our team, with opportunities for career development, a great team environment and many discounts and benefits being part of Federal Hospitality. 

What you can expect in a day in the role:  

Reporting to the Hotel Manager, you will be expected to be hands-on with the daily operations, including gaming, accommodation, food and beverage across the Hotel. You’ll lead and manage a close-knit team during your shift, always ensuring exceptional customer service while fostering strong relationships within the community. 

Your duties will include, but not limited to; 

• Lead the on shift team to provide memorable customer service and experience

• Ensure health, safety, gaming and hotel operations procedures are followed 

• Assist with staff scheduling and break management in coordination with the Hotel Manager 

• Assisting with handling complaints and issues, as required 

What you will bring to the role: 

• Demonstrated practical experience in the delivery of quality customer service, preferably in the areas of food and beverage, and gaming 

• Demonstrated effective communication, negotiation, conflict resolution, and relationship management skills with a proven ability to work effectively as part of a team 

• Well-rounded, current gaming knowledge, and applied knowledge of relevant legislation/regulations applicable to the hospitality industry 

• Availability and flexibility to work a variety of night and weekend shifts which may include public holidays 

• Current Responsible Service of Alcohol (RSA) and current Responsible Conduct of Gaming (RCG) Certificates, or the ability to obtain. 

A successful applicant to the role may be subject to pre-employment and ongoing screening checks.  

What you can expect from us:  

Along with this fantastic role and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive: 

• Uniform (polo tops) and onsite parking, where available 

• Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment 

• Supportive work environment with learning and development opportunities 

Interested? Take the next steps to apply: 

If the position above sounds like you and what you are looking for, we want to hear from you so click apply now.  

If you’d like to introduce yourself via a quick video introduction (maximum 45 seconds), please upload your file when prompted. 

For any further information, please contact McKeag Jensen, Talent Acquisition Advisor MJensen@federalgroup.com.au. 

If this isn’t the right role for you but you’re interested in working at one of the Federal Hospitality properties, please check out all of our current vacancies on our website at www.federalhospitalitycareers.com.au