We're Hiring!

About Mackey’s:

Right in the heart of Latrobe, Mackey’s Royal Hotel brings good vibes, great food, and local charm all in one spot! Whether you're craving a hearty meal in our bustling bistro, catching up with mates over drinks, or trying your luck in the gaming room, Mackey’s has something for everyone.

We’ve got 30 state-of-the-art gaming machines, a lively main bar complete with an 8-ball table, and a warm, friendly atmosphere that keeps locals and visitors coming back.

What you can expect in a day in the role:

In this role, you will be responsible for attending to inquiries from our guests, preparing and dispensing beverages, running food, and taking orders, all with exceptional customer service.

Your duties will include, but are not limited to:

• Assisting patrons with both food and beverage orders, inquiries, and complaints
• Uphold cleanliness and hygiene standards
• Taking orders and running food to tables
• Assist with large groups or bookings
• Assist with gaming inquiries
• Providing flexible support across both the bistro and bar as required

What you will bring to the role: 

Our ideal candidate will thrive in a busy environment, have a passion for the industry, and provide excellent customer service.

We are also looking for:

• Demonstrated cash handling proficiency
• An understanding of food & beverage products and services
• Current Responsible Service of Alcohol Certificate (RSA)
• Current Responsible Conduct of Gaming ( RCG)
• Ability to work a variety of night, weekend, and public holiday shifts
• Have a “can-do” attitude and willingness to learn

An appointee to this role may be subject to pre-employment and ongoing screening checks

What you can expect from us: 

Along with this fantastic role and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive:  

• Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment  

• Supportive work environment with learning and development opportunities 

• Staff uniform and Free Parking (where available) 

Interested? Take the next steps to apply 

If this role sounds like you, please click “apply now” with an updated copy of your CV/Resume.

To learn more about working with one of the Federal Hospitality properties, explore our careers website at  www.federalhospitalitycareers.com.au

For questions, please contact McKeag Jensen, Talent Acquisition Advisor at MJensen@federalgroup.com.au.