Cafeteria, Restaurant, Meal, Adult, Female, Person, Woman, Male, Man, Teen

We're Hiring!

Accounts Receivable Officer

  • Prospect Vale, TAS, Australia, 7250
  • Launceston, Tasmania, Australia, 7250
  • Full time

About Federal Group
Federal Group is a proudly Tasmanian-owned business with a diverse portfolio spanning hospitality, tourism, entertainment and technology. For more than 135 years, we've been creating memorable experiences and investing in our people, communities and the future of Tasmania.
Our Corporate Finance team plays a vital role in supporting the success of our businesses by delivering accurate, timely and professional financial services. The Accounts Receivable team is focused on maintaining strong customer relationships, providing exceptional service and ensuring efficient collection of outstanding accounts across the Group.

About the Role
We have an exciting opportunity for an Accounts Receivable Officer to join our Corporate Finance team based in Launceston.
Reporting to the Accounts Receivable Supervisor, you'll be responsible for the day-to-day accounts receivable activities across the business, ensuring debtor accounts are managed accurately and collections occur within agreed timeframes. You'll work closely with stakeholders across the organisation, providing expert advice, resolving account queries and supporting positive customer outcomes.
This role offers a mix of accounts receivable administration, relationship management and problem-solving. You'll work both independently and collaboratively to support operational objectives while maintaining high levels of accuracy, professionalism and customer service.

What You'll Be Doing
You'll support the effective operation of the accounts receivable function by:
• Managing debtor accounts and collections within agreed timeframes
• Processing receipts and maintaining accurate account records
• Responding to accounts receivable enquiries promptly and professionally
• Investigating and resolving account discrepancies and outstanding balances
• Preparing invoice batches as required
• Building positive working relationships with internal stakeholders and external customers
• Maintaining confidentiality and ensuring compliance with company policies and procedures
• Contributing to team objectives and continuous improvement initiatives across the finance function

What You'll Bring
You'll bring previous experience within an accounts receivable environment along with strong attention to detail and a customer-focused approach.
We're looking for someone who:
• Has 3+ years' experience in an Accounts Receivable role
• Has experience using RMS, BC or similar financial systems
• Is proficient in Microsoft Excel, Word and Outlook
• Demonstrates strong organisational and time management skills
• Can prioritise competing tasks and meet deadlines
• Communicates effectively with a range of internal and external stakeholders
• Enjoys problem-solving and finding practical solutions
• Works well both independently and as part of a collaborative team
• Takes pride in delivering accurate work and exceptional customer service

Why Join Us?
At Federal Group, you'll join a supportive and collaborative team that values professionalism, continuous improvement and customer service excellence.
In return, you'll enjoy:
• A stable role within a well-established Tasmanian business
• A supportive and experienced finance team
• Opportunities for ongoing learning and development
• Free onsite parking
• Complimentary staff meal each work day
• Employee benefits and discounts across Federal Group businesses

Interested?
If you're an experienced Accounts Receivable professional who enjoys building relationships, solving problems and delivering outstanding customer service, we'd love to hear from you.

Apply now with your resume and cover letter.

For a confidential discussion, please contact Sofie Lannoy, Talent Acquisition Specialist at sofie.lannoy@federalgroup.com.au.

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