We're Hiring!

We can’t wait to meet you at Wrest Point! 

We're not just passionate about giving our customers a good time; we're all about making work enjoyable for our team too. You'll be part of a great bunch of people, learning as you go, and have opportunities to grow your career. Wrest Point Casino was Australia’s first casino and continues to draw a crowd of guests from around the globe today. We recently invested in a $65million renovation of our stunning property so our bars, accommodation, restaurants, entertainment spaces and casino areas are shining bright and delivering a special experience for our guests and staff alike.  Come join us for a job that's rewarding and fun! 

What you can expect in a day in this role:  

Leading the four Bars in our Entertainment Precinct at Wrest Point Hotel and Casino, this is an exciting new role charged to lead guest experience excellence with our team. You’ll oversee the Birdcage, Casino, Forte and Green Room Bars, all of which bring a diverse mix of guests to the venue. Reporting to the Food and Beverage Entertainment Precinct Manager, this position manages the day-to-day operations of the Entertainment Precinct Bar outlets with a hands-on approach to ensure a high level of customer satisfaction, responsible service of alcohol, and the achievement of maximum profitability in line with Wrest Point’s strategic goals. 

As this role oversees multiple Bar operations, we do require a span of hours and days in this full-time role to ensure strong support and leadership across the week, including Friday and Saturday nights until the 3am close. 

What you will bring to the role:  

Your previous experience leading diverse teams to achieve a seamless guest experience in a hospitality environment will see you shine in this position. You will also bring to the role: 

• Strong demonstrated experience in hospitality management and leadership. You'll be a strong coach able to guide team members to achieve outcomes through feedback and support. 

• Excellent experience in cocktail and drink design and the ability to leverage this into an appealing and current offering for our guests. 

• Proven ability to provide high level customer service and resolve any elevated customer issues 

• Ability to work with a wide range of internal and external stakeholders in a positive manner. 

• Proven experience working in line with WHS, HACCP Food & Safety and Covid Safety requirements. 

• Diploma level qualification in Hospitality management or equivalent demonstrated working experience, as well as a current Tasmanian recognised Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG). 

 An appointee to this role may be subject to pre-employment and ongoing screening checks. 

What you can expect from us:  

Along with this fantastic role, you can also expect from us: 

• Free parking onsite and free staff meal from our onsite staff canteen 

• Staff discounts across Federal Hospitality properties 

• Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment 

• Supportive work environment with learning and development opportunities 

Interested? Take the next steps.. 

We look forward to hearing from you, so click “Apply” and follow the steps to send us your resume and cover letter addressing what you will bring to this role.  

If this isn’t the right role for you but you’re interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website www.federalgroup.com.au